Helpline Modernization

Helpline Modernization Forums

As the modernization project rolls out, input from key stakeholders is crucial. To make sure that we hear every perspective, we’re hosting monthly virtual forums where we’ll give an update on recent helpline activities and open the floor to questions and feedback.

Helpline Modernization
Helpline Modernization Forum

September 5, 2024

Access forum recordings and materials here.

Helpline Modernization Forum

June 6, 2024

Access forum recordings and materials here.

Helpline Modernization Forum

April 4, 2024

Access forum recordings and materials here.

Helpline Modernization Forum

March 7, 2024

Access forum recordings and materials here.

Helpline Modernization Forum

February 1, 2024

Access forum recordings and materials here.

Helpline Modernization Forum

December 14, 2023

Access forum recordings and materials here.

Helpline Modernization Forum

October 5, 2023

Access forum recordings and materials here.

Helpline Modernization Forum

September 7, 2023

Access forum recordings and materials here.

Helpline Modernization Forum

June 1, 2023

Access forum recordings and materials here.

Helpline Modernization Forum

May 4, 2023

Access forum recordings and materials here.

Helpline Modernization Forum

April 6, 2023

Access forum recordings and materials here.

Helpline Modernization Forum

March 2, 2023

Access forum recordings and materials here.

Helpline Modernization Forum

February 2, 2023

Access forum recordings and materials here.

Helpline Modernization Forum

December 1, 2022

Access forum recordings and materials here.

Helpline Modernization Forum

November 10, 2022

Access forum recordings and materials here.

Helpline Modernization Forum

October 4, 2022

Access forum recordings and materials here.

Helpline Modernization Forum

September 1, 2022

Access forum recordings and materials here.