Helpline Modernization

Helpline Modernization Forums

As the modernization project rolls out, input from key stakeholders is crucial. To make sure that we hear every perspective, we’re hosting monthly virtual forums where we’ll give an update on recent helpline activities and open the floor to questions and feedback.

Helpline Modernization
Helpline Modernization Forum

February 1, 2024

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Helpline Modernization Forum

December 14, 2023

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Helpline Modernization Forum

October 5, 2023

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Helpline Modernization Forum

September 7, 2023

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Helpline Modernization Forum

June 1, 2023

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Helpline Modernization Forum

May 4, 2023

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Helpline Modernization Forum

April 6, 2023

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Helpline Modernization Forum

March 2, 2023

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Helpline Modernization Forum

February 2, 2023

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Helpline Modernization Forum

December 1, 2022

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Helpline Modernization Forum

November 10, 2022

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Helpline Modernization Forum

October 4, 2022

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Helpline Modernization Forum

September 1, 2022

Access forum recordings and materials here.