Responsible Gambling Framework (RGF) Certification Program

In 2015, the National Council on Problem Gambling (NCPG) partnered with the North American Association of State and Provincial Lotteries (NASPL) to create the Responsible Gambling Verification (RGV) Program— the first national verification program of its kind. As a collaborative effort, the program helped establish higher standards for implementing responsible gambling principles across lottery operations. Today, the program has evolved into the Responsible Gambling Framework (RGF) Certification Program. In addition to helping lotteries promote responsible gambling, the RGF Program is designed to educate lottery executives, employees and the public about the responsible gambling measures that are possible within lottery operations as well as the spectrum of problem gambling behavior and treatment.

Following updates to the program implemented in February 2026, lotteries with existing Responsible Gambling Verification (RGV) certifications will maintain their current status through the remainder of their certification period, while new applicants will enter under the updated Responsible Gambling Framework (RGF) Certification Program. All lotteries will transition to the RGF structure at their next recertification cycle.

The Parallel Verification Process (PVP) recognizes World Lottery Association (WLA) certification, allowing U.S. lotteries that achieve WLA certification to also apply for Responsible Gambling Framework (RGF) recognition.

Following updates to the program implemented in February 2026, lotteries with existing Responsible Gambling Verification (RGV) certifications will maintain their current status through the remainder of their certification period. New applicants will enter under the updated Responsible Gambling Framework (RGF) Certification Program, and all lotteries will transition to the RGF structure at their next recertification cycle.