Responsible Gambling

Responsible Gambling Verification Program (RGV)

The RGV Program was created to help lotteries plan and implement effective responsible gambling policies in all aspects of their operations and to recognize those that do it well.

Overview

In 2015, NCPG partnered with the NASPL to create the RGV Program — the first national verification program of its kind. As a collaborative effort, the program has helped to establish higher standards for the implementation of responsible gambling principles.

In addition to helping lotteries promote responsible gambling, the RGV program is designed to educate lottery executives, employees and the public about the responsible gambling measures that are possible within lottery operations as well as the spectrum of problem gambling behavior and treatment. Recognizing that some lotteries have a larger staff or more experience in responsible gambling, the program offers three different levels and uses a process improvement model.

RGV Program Levels

Planning

For lotteries that want to establish a responsible gambling program but haven’t felt like they had the expertise to do so.

Implementation

For lotteries that have a responsible gambling program and are interested in strengthening these efforts.

Sustaining

For lotteries that have completed the Implementation level and want to make their programs even more effective

RGV Assessment Areas

Apply for RGV

  • Overall planning
  • Employee training
  • Retailer training
  • Public education and awareness
  • Product oversight
  • Research
  • Advertising
  • Resources

RGV Certified Lotteries

Sustaining Level

  • North Carolina Education Lottery

September 2018 – September 2024

  • Ohio Lottery Commission

August 2017 – September 2024

  • Virginia Lottery

February 2020 – April 2026

Implementation Level

  • District of Columbia Lottery

March 2022 – February 2025

  • Kentucky Lottery Corporation

August 2016 – September 2024

  • Massachusetts State Lottery Commission

August 2017 – March 2024

  • Michigan State Lottery

February 2020 – April 2026

  • Minnesota Lottery

December 2016 – March 2024

  • New York Lottery

February 2023 – January 2026

  • Washington State Lottery

September 2021 – September 2024

Planning Level

  • Florida State Lottery

September 2018 – April 2024

  • Iowa Lottery

February 2023 – January 2026

  • Pennsylvania Lottery

February 2023 – January 2026

  • South Carolina Lottery

Feb 2024 – Feb 2026

  • South Dakota Lottery

April 2023 – March 2026

  • Wyoming Lottery

March 2024 – March 2026

Lotteries with Parallel Verification

The Parallel Verification Process recognizes the World Lottery Association(WLA) certification. U.S. lotteries that receive WLA Level 3 and 4 certifications are able to apply for RGV recognition.

Sustaining Level (WLA Level 4)

  • Colorado Lottery

March 2024 – July 2025

  • Connecticut Lottery Corporation

December 2016 – November 2024

  • Hoosier Lottery (Indiana)

February 2020 – December 2024

  • Illinois Lottery

March 2020 – July 2025

  • Maryland Lottery

July 2022 – July 2025

  • Missouri Lottery

February 2020 – July 2025

  • New Jersey Lottery

March 2022- December 2025

  • Ontario Lottery and Gaming

July 2021 – July 2024

  • Oregon Lottery

February 2020 – May 2025

  • Tennessee Education Lottery Corporation

March 2021 – July 2025

Implementation Level (WLA Level 3)

  • Arkansas Scholarship Lottery

March 2022 – December 2025

  • Georgia Lottery Corporation

March 2022 – February 2025

  • Texas Lottery Commission

December 2023 – December 2026