NCPG Webinar Series

NCPG hosts regular webinars on important topics in problem gambling and responsible gambling.

Webinars are FREE for NCPG Members and are open to non-members for $59 per webinar. 

Become a Member of NCPG and enjoy these webinars and many other useful benefits.

Enhancing Responsible Gambling: Empowering our Partners for Positive Impact

Tuesday, september 26, 2023 at 1:00 pm ET

Recognizing the significance of responsible gambling, the National Council on Problem Gambling (NCPG) is dedicated to fostering a safer environment for those who gamble by working with industry stakeholders. During Responsible Gaming Education Month, we would like to highlight the active partnership initiatives that aim to strengthen safeguards and promote responsible gambling practices. Two notable programs, the Responsible Gambling Verification Program and the Internet Compliance Assessment Program, are pivotal in evaluating the efficacy and effectiveness of responsible gambling strategies, plans, and governance. By collaborating with our partners, we work towards creating a sustainable and responsible gambling landscape that prioritizes the well-being of individuals who engage in gambling activities.

There are no CE’s available for this webinar.


Amanda Quintana
Programs Manager, National council on problem gambling

Amanda Quintana is the Program Manager at the National Council on Problem Gambling, where she is responsible for sustaining and strengthening NCPG’s programs and provides leadership and expertise in problem gambling prevention, education, responsible gambling, treatment, research, and recovery. Prior to her current position, Amanda managed a regional network of licensed mental health professionals, ensuring individuals and families impacted by problem gambling received the necessary treatment and support. She has a rich background in community-based addiction services and recently graduated from the esteemed Johns Hopkins Bloomberg School of Public Health with a Master’s degree in Population Health Management.

Sarah Ramanauskas
Principal Consultant, 1710 Gaming Ltd

Sarah Ramanauskas works with regulators, gambling operators, lottery operators and NGOs worldwide, helping to enhance and improve player protection and reduce gambling harm. In particular, she is the assessor for NCPG’s iCAP certification. She also provides pro bono support to charities and social enterprises which aim to reduce gambling addiction and its associated harms. She is a frequent speaker and judge for responsible gambling events and awards. She holds a Masters in English Literature from Oxford University.

Andrew white, M.ED.
Vice president operations, naspl

Currently in his 25th year at NASPL, Andrew White has served as the VP Operations since 2013. In this role, he works closely with the Executive Director to ensure the association continues to be innovative, stays true to its mission, and serves the lottery industry. White’s current focus includes CSR, RG, Standards, and Best Practices. Other areas of work include Membership Services, Electronic Media and A/V Production, Government Relations, Event Planning, and Tradeshows. White is a graduate of Edinboro University.

Keesha garrett
Corporate Responsibility Director, Michigan Bureau of State Lottery

Keesha Garrett is the Corporate Responsibility Director at the Michigan Bureau of State Lottery with over 20 years dedicated to public service. Prior to joining the Michigan Bureau of State Lottery in April 2022, Keesha was a Civil Rights Manager with the Michigan Department of Civil Rights, responsible for protecting the civil rights of Michigan residents. As the Corporate Responsibility Director of the Michigan Bureau of State Lottery, Keesha oversees Michigan Lottery’s responsible gaming program, Diversity, Equity, and Inclusion initiatives, and ADA compliance. 

The Hidden Battle: Addressing Problem Gambling Among Veterans

Tuesday, November 7, 2023 at 1:00 pm ET

An exploration of the often-overlooked challenge of problem gambling among veterans, this webinar will investigate the prevalence, causes and consequences of problem gambling within the US military veteran community and provide insights into effective prevention and support strategies. Participants will explore the ways military culture may predispose veterans to developing a gambling problem. Additionally, the webinar will shed light on the correlation between suicidal tendencies and problem gambling among veterans. Understanding these complex dynamics can play a pivotal role in shaping a more compassionate and informed approach to supporting veterans impacted by gambling-related harm, ultimately contributing to a safer environment for those who have served.

There are no CE’s available for this webinar.


Jonathan r. crandall
Veteran outreach coordinator, NY Council on Problem Gambling

Jonathan Crandall is the Veteran Outreach Coordinator for the New York Council on Problem Gambling (NYCPG). He obtained a bachelor’s degree in Social Work from Keuka College, is a Certified Peer Recovery Advocate (CRPA), certified in Veteran-Supported Recovery (VSR), co-chair of the military committee for the National Council on Problem Gambling (NCPG), and a Veteran of the United States Marine Corps.

Ask An Expert with Carolene Layugan – Responsible Gambling Firsts, Caesars’ Policies & Programs

Thursday, November 16, 2023 at 1:00 pm ET

NCPG Members are invited to join this ‘Ask an Expert’ Webinar featuring Carolene Layugan, Responsible Gaming Program Director for Caesars. Carolene will answer questions about Caesars’ fundamental philosophy underpinning their responsible gambling policies and programs, highlight key milestones in the program’s evolution and provide an overview of Caesars’ current endeavors.

This session will be a Q&A format followed by structured networking time for all attendees.

There are no CE’s available for this webinar.


Carolene Layugan
Responsible Gaming Program Director, Caesars

Carolene Layugan is the Director for Responsible Gaming at Caesars Entertainment, Inc. and has been with the company since January 2000. Carolene helps administer their RG strategy and oversees training on its RG Program. Carolene currently serves as an Advisory Board Member for the NCPG and is a board member with the Nevada Council on Problem Gambling. Carolene served as a board member with Caesars Entertainment’s HERO Volunteer Committee, the Nevada Advisory Committee on Problem Gambling, and the Las Vegas Asian Chamber of Commerce. She is active in local and national AAPI organizations.