NCPG Webinar Series

NCPG hosts regular webinars on important topics in problem gambling and responsible gambling.

Webinars are FREE for NCPG Members and are open to non-members for $59 per webinar. 

Become a Member of NCPG and enjoy these webinars and many other useful benefits.

Raschkowan Webinar Series: Games Without Frontiers? Exploring Gambling and Gaming Behaviors Among Youth

Thursday, October 20 - 12:00 pm ET

Great Britain has one of the most liberal gambling environments in the world. Emerging Adults (those aged 18-24) are a cohort of young people growing up in an environment where gambling advertising, marketing and widespread availability are the norm. In addition, the COVID-19 pandemic generated unprecedented disruptions to daily life, especially among young adults who should have been embarking on major life transitions. Using data from the Emerging Adults Gambling Survey, a longitudinal survey of young people in Britain, this presentation will explore how gambling patterns have changed, how gambling and gaming are increasingly combined and the risks associated with this and draw implications for future policy directions – both national and international, as other countries seek to learn lessons from the British experience.

This webinar is generously sponsored and presented free of charge by the Norman Raschkowan Foundation and presented in partnership with McGill University’s International Centre for Youth Gambling Problems and High-Risk Behaviors.

There are no CE’s available for this webinar.


Dr. Heather Wardle
Reader in Social Sciences, University of Glasgow

Heather Wardle is a Reader in Social Sciences at the University of Glasgow. She focuses on exploring gambling policy and practice, with particular emphasis on youth. She is the Principal Investigator of the Emerging Adults Gambling Survey and has recently published her first book looking at the intersection between gambling and games: Games without Frontier? Socio-historical perspectives at the gaming/gambling intersection. She is Co-Chair of the Lancet Public Health Commission on Gambling, member of the WHO panel on gambling and was Deputy Chair of the Advisory Board for Safer Gambling between 2015 and 2020.

Problem Gambling Treatment Workforce Solutions

TUEsday, October 25 - 1:00 pm ET

As the field and the vast number of individuals and families needing help grow, it’s essential that we come together to build and maintain a highly competent workforce. Each state has set standards for treatment professional training, certification and the like. Join us in this webinar, to hear how certification plays a role in the problem gambling treatment workforce in a variety of settings, and to learn about the various certification options offered by the International Gambling Counselor Certification Board (IGCCB).

There are no CE’s available for this webinar.


Fred Fetta
Associate Professional Counselor, Connecticut Dept. of Mental Health and Addiction Services, Problem Gambling Services

Fiorigio (Fred) Fetta, has provided clinical oversight for the treatment and integration programs for Problem Gambling Services with the Department of Mental Health & Addiction Services (DMHAS) in Connecticut since 2014.  Prior to his work with DMHAS, he provided treatment for individuals impacted by gambling disorder and affected loved ones in the roles of supervisor and clinician of a Bettor Choice Gambling Treatment Program.  Fred is the chair of the National Council on Problem Gambling’s Treatment Committee.

Jeremy Wampler, LCSW, ICGC-II, BACC, CGT, LADC
Behavioral Health Clinical Supervisor, Connecticut Dept. of Mental Health and Addiction Services, Problem Gambling Services

Jeremy Wampler earned his Master in Social Work from Southern Connecticut State University, and he has been practicing in the field of problem gambling for over a decade.  He currently serves as President of the International Gambling Counselor Certification Board (IGCCB).  In his current role as a state administrator, Jeremy provides oversight for all statewide problem gambling services which includes problem gambling specific clinical services, disordered gambling integration programs, outreach and engagement, prevention, and recovery support services.


Employee Training: An Essential Element of Responsible Gambling Culture

Thursday, October 27 - 12:00 pm ET

For responsible gambling to be taken seriously at all levels of the industry, it must be considered during the development of all policies and procedures. Often, one of the first building blocks to building a culture that embraces responsible gambling is employee training. During this panel discussion, you’ll learn about employee training from the perspectives of an operator, a lottery and an NCPG Affiliate. Each point of view brings something different to the table about weaving responsible gambling into a culture in order to prevent and address problem gambling.

This webinar is generously sponsored by Charities Aid Foundation: Recovery and Resilience Fund on behalf of Playtech Software Limited.

There are no CE’s available for this webinar.


Josh Ercole
Executive Director, Council on Compulsive Gambling of PA

A team member of CCGP since 2013, Josh has conducted hundreds of trainings throughout Pennsylvania in an effort to raise awareness of problem gambling. To date, Josh has trained thousands of casino team members, clinicians, students and other professionals about warning signs of gambling problems and available resources for help. 

Alex M. Hvizda
Director of Compliance (Pennsylvania), Penn Entertainment / Hollywood Casino

Alex Hvizda joined Penn Entertainment in 2015 after spending six years in private practice.  As Director of Compliance for Penn’s operations in Pennsylvania, Alex oversees four land-based properties–Hollywood Casino at Penn National Race Course, Hollywood Casino at The Meadows, Hollywood Casino York, Hollywood Casino Morgantown–and Marquee by Penn, a VGT (truck stop gaming) terminal operator.  Over the last five years Alex has helped launch Penn’s retail and online sports wagering, online casino gaming, VGT, and cashless gaming products as well as the York and Morgantown casinos. 

Diana Dietz
Deputy Communications Director, Pennsylvania Lottery

Diana Dietz is the Deputy Communications Director and Responsible Gambling Manager for the Pennsylvania Lottery. She assists in drafting strategies and policies surrounding responsible gambling, including marketing campaigns and communications plans. Additionally, she oversees the Lottery’s responsible gaming certifications and works to sustain RG principles in its day-to-day operations. Diana has more than 11 years of experience working with nonprofit organizations and associations across Pennsylvania. She holds a Master of Arts degree in Communications from the Pennsylvania State University.

Historical Trauma and Addiction and the Overuse of Alcohol in Casinos

Tuesday, November 1 - 12:00 pm ET

Description and presenter info coming soon!

The Intersection of Responsible Alcohol Service and Responsible Gambling Policies in Casinos

Tuesday, November 1 - 1:00 pm ET

Description and presenter info coming soon!

NCPG Member Exclusive Event: Ask An Expert with Dr. Heather Chapman - Problem Gambling & the Military

Thursday, November 3 - 12:00 pm ET

Research consistently finds that rates of gambling addiction among veterans and active-duty personnel are significantly higher than the general population, and highest among minorities. 

During the final session of Ask an Expert in 2022, Dr. Heather Chapman, Director of the Gambling Treatment Program with the Department of Veterans Affairs in Cleveland, OH will answer questions about working with a community that has fewer options for prevention and treatment than the general public; the complicated treatment route when a gambling problem occurs alongside other problems such as PTSD, alcohol disorder and substance abuse; and raising awareness of gambling problems among members of the entire military community.

This session will be a Q&A format followed by structured networking time for all attendees.

There are no CE’s available for this webinar.


Heather CHapman, PhD, ICGCII, BACC
Director, Gambling Treatment Program, Department of Veterans Affairs, Cleveland OH

Dr. Heather Chapman is a clinical psychologist, an International Certified Gambling Counselor and Board Certified Clinical Consultant for the National Council on Problem Gambling, and a member of the Motivational Interviewing Network of Trainers.  She is an Associate Professor of Psychiatry at Case Western Reserve University, Deputy Director of the Veterans Addiction Recovery Center, and the Director of the Gambling Treatment Program at the Cleveland VA Medical Center.

Ontario's Example: Lessons on Responsible Gambling from North America's Newest Online Sports Betting Regulator

Thursday, November 10 - 1:00 pm ET

Join Liz Yeigh, Deputy Chief Operating Office at the Alcohol and Gaming Commission of Ontario, to discuss their extensive online responsible gambling regulations. Learn lessons from their development and implementation of arguably the most extensive set of harm reduction and player protection protocols in North America. Moderated by NCPG Advisory Board member George Sweny, VP of Regulatory Affairs for Flutter International.

This webinar is generously sponsored by Charities Aid Foundation: Recovery and Resilience Fund on behalf of Playtech Software Limited.

There are no CE’s available for this webinar.


Liz Yeigh
Corporate Secretary and Chief Strategy Officer, Alcohol and Gaming Commission of Ontario

Liz Yeigh is the Corporate Secretary and Chief Strategy Officer at the Alcohol and Gaming Commission of Ontario (AGCO).  She is a results-oriented, collaborative leader with a wealth of public sector experience with a focus on policy, governance and program delivery.  

Liz leads the regulatory policy, external stakeholder engagement, corporate affairs and governance areas at the AGCO working in support of Ontario’s regulated cannabis retail, liquor, horse racing and gambling sectors. 

George Sweny
Vice-President, Regulatory Affairs, Flutter Entertainment

George Sweny is the Vice-President, Regulatory Affairs at Flutter Entertainment. Flutter includes a range of international brands and operations, including Paddy Power, Betfair, PokerStars, Sky Bet, Sportsbet, FOX Bet, FanDuel, TVG and Adjarabet.

Prior to his role with Flutter, George has held executive level positions in the gaming industry within the private and public sectors. George is a current member of the board of directors of both the Responsible Gambling Council and the Canadian Gaming Association. He is an Advisory Board member to the National Council for Problem Gambling. 

Raschkowan Webinar Series: The Changing Face of Responsible Gambling: Positive Play and How to Harness It

Thursday, November 17 - 12:00 pm ET

Most people who gamble do so without experiencing any gambling-related harm. Yet, the focus of the field of gambling studies and responsible gambling efforts has been on minimizing risk factors associated with problem gambling. In this webinar, Dr. Michael Wohl will discuss the limitations of this focus for responsible gambling programming and the downstream impact on players, and how this focus has begun to change. Specifically, recent theory and research has begun to direct attention toward positive play, which is not merely an absence of risky or problematic play, but a set of beliefs and behaviors that exist independently of problematic beliefs behaviors.

Although positive play increases player satisfaction whilst minimizing the harms associated with gambling, the gambling industry continues to struggle with how to achieve and maintain positive players. To address this situation, Dr. Wohl has (with some controversy) proposed that rewards programs are well positioned to facilitate positive play by rewarding engagement with responsible gambling tools. The net effect being an increase in the current low rate of tool use. A call for empirical research on the antecedents and consequences of rewards program membership, and particularly on whether membership can be leveraged to advance positive play is proposed.

This webinar is generously sponsored and presented free of charge by the Norman Raschkowan Foundation and presented in partnership with McGill University’s International Centre for Youth Gambling Problems and High-Risk Behaviors.

There are no CE’s available for this webinar.


Dr. Michael Wohl
Professor and Graduate Chair, Department of Psychology, Carleton University

Dr. Michael Wohl is a Professor of Psychology at Carleton University. Dr. Wohl has published over 160 peer-reviewed papers. He is the recipient of the International Center for Responsible Gambling’s Research Achievement Award, the National Council on Problem Gambling’s Research of the Year Award, Carleton’s Research Achievement Award, and Carleton University’s Graduate Mentorship Award. Dr. Wohl has received research funding from, among other organizations, the Canadian Foundation for Innovation, Gambling Research Exchange, International Center for Responsible Gambling, and the Ontario Ministry of Health and Long-Term Care. Work in his Carleton University Gambling Laboratory (CUGL) focuses on, among other things, factors that predict disordered gambling (e.g., erroneous beliefs, financial focus), facilitators of responsible gambling (e.g., monetary limit setting and adherence), and means to overcome barriers to behavior change (e.g., nostalgia for life lived before the addiction behavior hold). Members of CUGL also examine the potential pitfalls and possible harm-minimization utility of loyalty program membership.