CANCELLATION & REFUND POLICIES

Main Conference and Workshop registrations canceled for any reason on or before May 1, 2023, will receive a refund of the conference registration fee less an $80 administrative fee. Main Conference and Workshop registration cancellations made between May 1 and May 29, 2023, will be refunded at 50% of the applicable conference registration fee. Registration cancellations made after May 29, 2023, will not receive a refund, but you will be helping NCPG and other attendees by letting us know that you can’t be there.

Content for the Digital Symposium will be recorded and available to registrants for 90 days following the conclusion of the event. Therefore, these registrations are not eligible for refunds.

All cancellation requests must be made in writing to LissaC@ncpgambling.org, and such notice must identify the registrant’s name, email address, billing address and amount paid.

If NCPG cancels the in-person Main Conference and/or Workshops for any reason, a prompt written notice will be provided to the same email address you supplied as a part of your registration. Applicable registration fees and/or refunds will be determined as the situation allows and communicated in the same manner.

REGISTRATION SUBSTITUTION (FOR NCPG MEMBERS ONLY)

Registration substitutions of equal price from member to member will be accepted only with the written permission of the original registrant. Substitution requests must come from the original registrant and include a copy of the receipt, the original registrant’s email, billing address, full name, proof of payment, and NCPG Membership type and expiration date, plus the replacement attendee’s email, full name and NCPG Membership type and expiration date. Please send registration substitution requests to LissaC@ncpgambling.org. Substitution requests will not be accepted after June 30, 2023. All applicable terms, policies and conditions of planned attendance for the original registrant apply to the substituted registrant.