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Gregory Below is the Director of Helpline Services at Louisiana Association on Compulsive Gambling with 19 years of combined experience helping callers in crisis struggling with gambling problems, substance use disorder and those experiencing suicidal thoughts. He started as a Helpline Specialist and moved to Reports Coordinator. He developed the Helplines Data and Reports system. He went on to become Program Manager and in 2019, Greg became the Director of Helpline Services. During the height of COVID-19, Greg developed and implemented procedures to maintain an in-person Helpline 24/7 and established a remote work plan. Greg is the caring person on the other end of the line.
Dorothy Chaney is a Master Trainer with CADCA. She is also the Founder of Impact Community Planning Group, an organization committed to supporting coalitions, agencies and individuals to improve the health of their communities and the environments in which they live. Dorothy is committed to equity in community health and works with communities nationally and internationally to address health disparities and support the development of local solutions to complex problems. For more than 20 years, Dorothy has worked with community-based coalitions to address the impact of substance use on youth and families. Chaney also works with health systems and public health departments to integrate and implement collective impact approaches to develop Community Health Needs Assessments and Community Health Improvement Plans.
Dr. Heather Chapman is a clinical psychologist, an International Certified Gambling Counselor and Board Certified Clinical Consultant for the National Council on Problem Gambling, and a Motivational Interviewing Network of Trainers member. She is an Associate Professor of Psychiatry at Case Western Reserve University, Deputy Director of the Veterans Addiction Recovery Center and Director of the Gambling Treatment Program at the Cleveland VA Medical Center, the leader of gambling treatment, research, training and consultation for the Department of Veterans Affairs and Department of Defense. Her research interests include the relationship of gambling behavior with trauma, suicidality, and treatment engagement and retention.
Don Feeney is a consultant on gambling policy and author of the National Council on Problem Gambling’s two National Surveys on Gambling Attitudes and Gambling Experiences (NGAGE). He co-founded the Minnesota Alliance on Problem Gambling and has served on its board since 2001. Mr. Feeney served on the Board of Directors of the NCPG from 2002 to 2016 and was president from 2011 to 2013. From 1991 to 2017, he served as Research and Planning Director at the Minnesota Lottery. His research interests include public opinion and gambling policy, public awareness of problem gambling, and gambling and popular culture.
Jeff Hudson has been in recovery from gambling disorder since 2011. He is passionate about growing awareness and reducing stigma around this addiction, sharing his story with anyone who will listen! He has been a member of the Minnesota Alliance on Problem Gambling Board since 2020, currently serving as chair
Maggie is a counselor at the Louis Stokes Cleveland VA Medical Center’s national Gambling Treatment Program. She is part of an interdisciplinary team providing group and individual counseling to veterans and active duty military members struggling with gambling disorder. Previously, Maggie worked in community mental health as a gambling counselor and a probation officer in Cleveland, Ohio. Maggie has a bachelor’s degree in Psychology from Marquette University and a Master of Education in Community Agency Counseling from Cleveland State University. She is a Licensed Professional Clinical Counselor, a Licensed Social Worker and an Internationally Certified Gambling Counselor.
Kasey works in the Gambling Treatment Program at the Louis Stokes Cleveland VA Medical Center. Kasey provides screening, assessment, and treatment to Veterans with gambling disorder. Additionally, Kasey is a warm transfer specialist for the Ohio problem gambling helpline. Kasey has worked in various community mental health agencies in the Cleveland area servicing adults and adolescents with addiction and mental illness. Kasey has a Bachelor of Arts from Kent State University and a Master of Social Work from Cleveland State University. Kasey is a Licensed Independent Social Worker, Licensed Independent Chemical Dependency Counselor, and an International Certified Gambling Counselor.
Lindsay Kalbfleisch, Greo’s Stakeholder Engagement Lead, specializes in developing products, strategies, and learning events that mobilize evidence into action. Lindsay holds a Master of Arts degree from the University of Waterloo and has a decade of research and knowledge translation experience in the nonprofit and health and wellbeing sectors. Over the past five years, Lindsay’s work has focused on supporting evidence-based policy and practice among safer gambling stakeholders internationally.
Michelle Malkin, JD, Ph.D., is an Assistant Professor of Criminal Justice at East Carolina University. Dr. Malkin’s research interests focus on problem gambling, gambling-motivated crime, and the experiences of LGBTQ+ people in the carceral system. In 2018, she received a research fellowship for her work on women and gambling-motivated crime from the Center for Gaming Studies at the University of Nevada, Las Vegas. Her dissertation on the Problem Gambling, General Strain Theory and Gender received the 2022 Dr. Durand Jacobs Dissertation Award from the National Council on Problem Gambling.
Sarah Ramanauskas works with regulators, gambling operators, lottery operators and NGOs worldwide, helping to enhance and improve player protection regulation and best practice. She also provides pro bono support to charities and social enterprises which aim to reduce gambling addiction and its associated harms, including a role as Commissioner on the UK’s Commission on Crime and Gambling-related Harm. She is a frequent speaker and judge for responsible gambling events and awards. She holds a Masters in English Literature from Oxford University and lives in London, England with her husband and too many books.
Katie has been a substance use counselor since 2015 and became certified to serve clients with a gambling addiction in September 2020. Katie has been a part of Vinland National Center for the past 5 years and helped establish the gambling program at their outpatient level of care. Katie currently serves as Vice President of MNAPG board of Directors and works directly with MN DHS on a committee of providers to help establish the best practices for treatment in Minnesota.
Karen Russo is the former Director of Responsible Gambling at the Ohio Lottery where she recently retired after 31 years. She held communications, sales, policy, outreach and responsible gambling positions. Ms. Russo was integral in creating a Diversion Gambling Program in Ohio. Her experience includes public relations, promotions, communications, sales, government relations, regulation, philanthropy, and social responsibility. She has worked in various capacities with the media, major league sports, and the gambling industry. This experience in public relations, non-profit, addictions, public policy, training, and with consumers has given her a well-rounded prospective of the gaming industry.
Jess Voll is the Director of Evaluation Services at Greo and a Credentialed Evaluator (CES). She has specialized in the evaluation of safer gambling strategies and initiatives for the last 6.5 years, leveraging her more than a decade of experience in knowledge mobilization and evidence-informed decision in health promotion and harm reduction contexts. Her main interest lies in fostering evaluative thinking throughout a program or initiative’s life course. She holds a Master of Public Health and is a candidate for a Master of Health Evaluation.
Dr. Jeremiah Weinstock is a licensed clinical psychologist, professor of psychology, and Chair of the Department of Psychology at Saint Louis University. He is an expert in the assessment and treatment of substance-related and addictive disorders with over 65 scientific publications and research funding from the National Institutes of Health and the International Center for Responsible Gaming. His primary scientific contributions include (1) refining our conceptualization, assessment, and treatment of gambling disorder and (2) the use of contingency management in the treatment of substance use disorders. Dr. Weinstock maintains a small clinical practice working with individuals diagnosed with gambling disorder.
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