Autumn 2014 (Vol. 17, Iss. 3)


Gearing Up in the Autumn

September and October are always busy months at NCPG. There is usually a lot of travel as Keith Whyte, Executive Director, and other staff members attend conferences and meetings with stakeholders. Advocacy work for legislation on Capitol Hill heats up as Congress members come back to DC. Our Public Awareness programs are also heading into a busy period, with the Holiday Lottery Campaign just around the corner in December, and Problem Gambling Awareness Month not long afterward in March. Autumn is also when we start working in earnest on next year’s conference – the Call for Presentations has just recently gone out, and we’ll soon be putting out our Save the Date! There are many ways that you and your organization can be involved, so please take a moment to read the short articles in this newsletter and work with NCPG and your state Affiliate to help all those affected by problem gambling.

President’s Message

If We Build It, Will They Come?

From the President and Executive Director
Holiday Lottery Campaign
Recovery Oriented Express
College Students Gambling Study: Ohio
A Letter to Addiction
State Affiliates News
National Conference Call for Presentations
Book Bag
Program News
Out and About
Organizational Members
Staff Updates
NCPG President Maureen Greeley

With the ever-changing healthcare landscape in our country, this could be one of the most exciting times in our history for the field of problem gambling as a public health issue. I say it could be because, even with the reclassification in the American Psychiatric Association’s Diagnostic and Statistical Manual of Mental Disorders (DSM), the Affordable Care Act, and the Mental Health Parity and Addiction Equity Act (MHPAEA), there is still much work to be done at the grassroots level to ensure that problem gambling is not only recognized, but that healthcare benefits – whether insurance coverages or Medicaid payments – and any potential further legislation around comprehensive funding, includes problem gambling in a meaningful way.

Some treatment providers are already finding that insurance carriers in their states allow for medical billing for problem gambling treatment services. Many others say that their billing and coding systems have not yet even addressed the changes to the DSM-5. Major changes such as this, particularly the technological changes to medical billing and database systems, take time. NCPG and all of our State Affiliates can play an important role in advocacy and awareness to ensure that problem gambling is on the radar not only of your legislators, but in your state’s insurance marketplace, and in the integrated health services offered through some Single State Agencies (SSAs) and State Government Departments.

Setting a plan to work in partnership with SSAs and State Government programs whenever possible, to meet with the Insurance Commissioners and Legislators in your state, and to explore coverage through state Medicaid programs may be our best chance to strengthen the case for problem gambling treatment.

While there are several barriers to seeking treatment, if we can ensure adequate funding at the state (and, perhaps, the federal) level for problem gambling treatment, we help eliminate one big barrier. I urge you all to download the NCPG publication Problem Gambling in the 21st Century Healthcare System: Implications of the DSM-5, ACA, and Parity for Problem Gambling Treatment & Advocacy at It offers important information at a time when problem gambling, as it is defined in the DSM-5, is perfectly placed for the new laws that designate mental health, and, specifically addiction treatment, as an “essential health benefit” for most commercial insurance plans – meaning the plans must cover it.

This presents an opportunity for all of us to drill down to the basics in our own states – meet with healthcare and policy leaders and create our own state white papers on how problem gambling is covered in our states. This could be one of the most important advocacy and awareness tools we can develop to broaden awareness, help treatment providers in our own states negotiate the often-confusing arena of problem gambling funding sources, and carry with us when we discuss expansion of gambling and problem gambling treatment funding with our legislators.

Please let us know how NCPG can help you with your grassroots efforts.

Maureen Greeley, President, NCPG Board of Directors

Executive Director’s Letter

NCPG Executive Director Keith Whyte

The Dance of a Decade: NCPG & Internet Gambling

The rapid spread of Internet gambling poses one of the most profound changes and challenges in the responsible gam-ing (RG) and problem gambling (PG) fields. Technology has revolutionized and disrupted gambling participation, regulation and operation. Internet gam-bling provides both new challenges and new opportunities for problem gambling advocates. NCPG has been at the front lines of this developing issue for more than a decade.

I’ve testified on internet gambling before Congress five times since 2001. In fact, NCPG members have been invited to participate in every Congressional hearing on internet gam-bling issues. From Washington DC, we stay in regular contact with Congress and Federal agencies on this issue. We have provided language that has been incorporated into many bills. We strongly believe that any internet gambling legislation must include funds to prevent and treat gambling addiction, as well as measures to provide public access to de-identified data collected by regulated sites to facilitate research, improve responsible gaming policy and provide public confidence in the operation of this new form of gambling. We have also worked with numerous state affiliate chapters and regulatory agencies as they explore internet gambling.

The National Conference on Problem Gambling has been an important forum for discussion of internet gambling over the past decade. Presentations by stakeholders from research, advocacy, regulatory, and industry perspectives have helped to frame the key issues of the debate. Breakout sessions, workshops and poster sessions on aspects of internet gambling have provided data and provoked debate. NCPG staff have also given numerous interviews and presentations on internet gambling topics across the US and around the world. This extensive work culminated in the release of several important internet gambling-related policy and pro-grams over the past several years.

First, we worked with advocates, operators and regulators from around the world to compile internet gambling regulations in existing jurisdictions, benchmark their responsible gaming standards and develop the first internet responsible gaming standards for the US. First published in April 2012, our Internet Responsible Gambling Standards (IRG) are a work in progress as internet gambling-related legislation, regulation and technology continue to evolve rapidly. The Standards include sections on policy, staff training, age verification, player limits, game features, self-exclusion, advertising and data transparency.

Next, in response to the burgeoning growth of social casino gaming on Facebook—now with an estimated 200 million monthly players worldwide and revenues of $1.3 billion in the US alone this year—we released the GRADE Consumer Protection Guidelines in 2013. Adapted from the IRG Standards, GRADE stands for the focus on Gambling-like monetized games; Responsible gaming; Age controls; Data-driven research and Education of players. The GRADE guidelines were the world’s first consumer protection standards for social gaming and have already been updated twice.

Earlier this year, we worked with Gambling Compliance, a noted international gambling consultancy firm, to assess the responsible gaming regulations for legal internet gambling in Delaware, Nevada and New Jersey and to compare them against our IRG Standards. While each state adopted various aspects of the Standards, none were in full compliance. However, the report established the first US responsible gaming regulatory benchmarks and led directly to extensive work with the New Jersey Division of Gambling Enforcement and their promulgation of additional RG regulations. The Standards are also specifically referenced in internet poker bills before the U. S. House of Representatives.

In August 2014 the NCPG Board of Directors approved NCPG’s Internet Responsible Gambling Compliance Assessment Project (iCAP). NCPG has contracted with Gambling Integrity Services (GIS) to evaluate sites that apply for assessment. This provides an important resource as we expect that many internet gambling operators have responsible gaming policies in place that go beyond the state regulations. They will now have the opportunity to receive an in-dependent assessment of their responsible gaming pro-grams compared with NCPG’s Standards. Those sites in compliance with a sufficient number of the criteria will be awarded a certificate. The first testing is scheduled to begin this winter.

NCPG will continue to work with all stakeholders—including researchers, regulators, operators, recovering gamblers, advocates and legislators—to minimize gambling-related harm. The internet is the new frontier of gambling, one that provides both challenges and opportunities for responsible gaming.

You can download more information on all of these pro-grams and more from our website at:

—Keith Whyte

Holiday Lottery Campaign

Holiday Lottery Campaign 2014 artwork

For the seventh year, NCPG and the International Centre for Youth Gambling Problems and High-Risk Behaviors at McGill University have partnered with lotteries in North America and around the world to share the message that lottery tickets should not be purchased as holiday gifts for children. Whether or not it is legal for minors to participate in lottery games in your area, a responsible gaming message is always appreciated, especially around the holidays. Participation is free, with materials available on our website that include space to simply add your own logo. This corporate social responsibility campaign is endorsed by NASPL. The campaign is an opportunity to unify the message and multiply the impact.

Research shows that a majority of adolescents gamble at least occasionally, and that lottery products may be a gateway to problem gambling. In fact, data also indicate that there is a strong association between the age when one starts gambling and the severity of problem gambling among those who received lottery tickets as gifts when they were children. Additionally, youth gambling is known to be linked to other risk-taking and addictive behaviors such as smoking, drinking and drug use.

The campaign is free and offers four different ways to participate. Organizations can:

  1. Allow the use of their name as a supporter in the Holiday Campaign press releases and in any publicized materials pertaining to the campaign;
  2. Distribute their own press release concerning the campaign;
  3. Place a link on their website to the NCPG Holiday Campaign site (URL above);
  4. Produce and distribute a pre-designed campaign playcenter insert.

Over 30 lotteries are supporting the campaign this year, and we welcome health and community organizations of all kinds. Find out if your state is participating at the URL above — link with others or start your own — please join this grassroots effort!

Recovery Oriented Express

The Connecticut Council on Problem Gambling has produced a new video, In Recovery, Where Are We Now? Where Do We Go From Here? The entire video may be seen by visiting

The video was put together by Donna Z., a recovering gambler who has had her own uphill climb. The vignettes are powerful, real and heartwarming. The purpose of this video is to shed light on the continued struggles facing those in recovery and to help those in treatment understand that there are many issues that affect a healthy recovery.

In this video you will hear some tragic stories, but also remarkable recoveries. An excerpt: “There are consequences for the choices we make. We have all paid a very high price, but we are the lucky ones because we are here to tell our story.

There have been many who were unable to cope with the guilt, shame, and financial losses, and are no longer with us. The recovery process is where we are given the tools to work toward recovery. They saved my life. But I was not prepared for what happened after the recovery program. We are looked upon as being bad people, thieves. Some of us may have served time in prison; some are unemployed or suffering from damaged relationships. Some of us are depressed, isolated. Many of these topics were never discussed in treatment and sometimes these real-life issues are difficult to deal with. Listen to these real stories and decide how these challenges and struggles are affecting many of us in recovery.”

– Donna Z.
The Connecticut Council on Problem Gambling is an Affiliate Member of NCPG

Gambling Behaviors, Beliefs and Motives among College Students in Ohio: A Targeted Response Initiative

Submitted by: Stacey Frohnapfel, Ohio

In Ohio, the Department of Mental Health and Addiction Services (OhioMHAS) is responsible for promoting, assisting in development of, and coordinating/conducting programs for prevention and treatment of gambling addiction. The constitutional amendment that brought casinos to Ohio included OhioMHAS as the state authority expected to address problem gambling and provided funding to carry out the work.

Gambling data specific to Ohio’s youth population is almost nonexistent. The purpose of this youth gambling targeted response initiative (TRI) was to fill this data gap by generating epidemiological descriptions of gambling behaviors and patterns of problem gambling among college-aged individuals (18-25 years). This was a statewide project in Spring of 2014 with focus groups and surveys conducted at four-year public universities and two-year community colleges.

Students were asked to complete a brief survey of participant characteristics, capturing demographic data, as well as a survey on gambling, which captured types and frequency of gambling and assessed for correlates of problem gambling (e.g., family history of problem gambling, substance use and depression/anxiety). Lastly, participants were screened for problem and pathological gambling using the Canadian Problem Gambling Index (CPGI).


  • 396 college students (18-25 years old) and 49 college professionals (faculty, counselors, campus police, etc.) participated from campuses in Cincinnati, Cleveland, Columbus and Toledo.
  • 73.2 percent of students reported participation in at least one type of gambling during the past 12 months.
  • Lottery, sports betting (e.g. March madness pools) and casino gambling were the top three reported gambling types (49%, 24.2% and 24% respectively).
  • 390 complete problem gambling screens were collected.
  • 18.2% screened positive for low-risk gambling (n = 71); 5.9% screened positive for moderate-risk gambling (N = 23); and 2.1% screened positive for problem gambling (N = 8).

Looking Forward

Ohio did a statewide Gambling Survey in 2012 that will be re-visited in 2016 with results in 2017. The follow-up survey will include cell phones, thus allowing for more young respondents than were involved in the 2012 landline survey. This will provide a larger sample size for analysis of age cohort data related to gambling prevalence and attitudes. The state has a keen focus on gathering reliable data and research to inform effective practice and services for Ohioans.

The Ohio Department of Mental Health and Addiction Services is an Organizational Member of NCPG.

Members are invited to submit articles for our next newsletter. Suggested topics include recovery, prevention, counseling and responsible gaming. Limit 500 words, deadline Friday, November 21, 2014. Email your article to . NCPG reserves the right to edit for length and clarity.

Counselors’ Corner

A Letter to Addiction

Submitted by: Sheryl Anderson, NCGC-II, Minnesota

As patients enter treatment for their gambling disorder, they often face overwhelming guilt and shame related to the consequences of their gambling. Even though the consequences become increasingly severe as the disease progresses, their gambling is reinforced by a sense of escape. Therefore, they might experience a sense of loss when considering giving up gambling.

An uncensored anger letter to the addiction is a therapeutic exercise that helps patients address this feeling. With permission from the patient, a letter to addiction follows, in hopes that it will encourage others who are suffering to seek help and know that there is hope.

You are probably surprised to hear from me, huh? After all, you spent the majority of our relationship convincing me you didn’t exist. You truly are cunning, baffling and powerful. You’re also a liar, a thief and a coward. When we first met, you promised me the world: excitement, fulfillment and material wealth. You preyed on my innocence, insecurity and vulnerability. You posed as my friend, and stabbed me in the back. You attacked me in the form of a disease, for which there is no known cure. That’s a pretty bad move, man.

You’ve taken so much from me over the years it’s hard to assess the damage. You slowly changed me from a confident, honest and happy-go-lucky young man into a self-destructive, self-deprecating and self-sabotaging shell. Your grip on me was strong but subtle. The more I struggled to free myself, the tighter your grip. You forced me to abandon my family and friends, to destroy relationships, and temporarily made me incapable of giving or receiving love.

But here is the irony. Remember all the pain you inflicted on me? All of the anguish and the despair you brought? Well, it turns out, it made me tough. It made me just resilient enough to survive, to see a small window of opportunity. That fire in my soul is hope, and you thought you had extinguished it. Hell, I thought you did too! But a tiny flicker remained. Now through chance, circumstance or destiny, that flicker turned into a small flame. With the help of Project Turnabout, the fellowship and my higher power, I’m about to pump gasoline on that small flame of hope.

I’m now able to identify you, and punch you in the mouth. I now have clear eyes and a full heart and I can’t lose. Not only am I blessed with a choice today, but I’m going to continue into the beautiful world of recovery and help as many others as humanly possible. I can’t say that we’ll never meet again. But I can tell you that we won’t meet today. And I hope that scares the crap out of you!

Your former slave and new worst nightmare!

State Affiliates News

New — regional groups!

The Affiliates Committee of NCPG has recently implemented a new regional system to improve coordination, support and networking among Affiliates and with NCPG. See below for a map which shows how the state Affiliates chose to group themselves into seven regions. Each region chooses a Regional Representative, who serves as a central source for information and coordination, such as dates and mutual support for state conferences, program resources and media. Please contact them if you have news about recent and upcoming events that you want shared in a wider circle, or if you are seeking help, such as program resources or speakers.

The current regional representatives are:

Northwest Maureen Greeley, Evergreen
West Robert Jacobsen, California
Central Wiley Harwell, Oklahoma
Mid-Central Judy Herriff, Michigan
South Janet Miller, Louisiana
Northeast Marlene Warner, Massachusetts
Mid-Atlantic Jeff Beck, New Jersey

Affiliates_Regions_Map_NCPG_Conf_Conv 800×521

National Conference News

July 8 – 11, 2015 – Baltimore, MD,

Call for Presentations

The 29th National Conference on Problem Gambling will bring together worldwide, national and local experts in responsible gaming and problem gambling. We invite you to apply to participate as a presenter for the Main Conference and/or Pre-Conference Workshops and share your “New Challenges and Creative Solutions,” focusing on four main track themes:

1) Treatment; 2) Responsible Gaming; 3) Prevention & Recovery; 4) Community & Culture

Lead Presenters receive:

—A complimentary registration for the part of the conference in which you are presenting (Pre-Conference or Main);
—Promotion in conference marketing materials distributed across the country and around the world;
—Networking and exposure to leaders in the field and continuing education credit, if applicable.

Presentations are accepted in the following formats:

  • Main Conference Breakout presentations are usually given by one presenter focusing on a specific topic, but may also be configured as a Panel or Roundtable with up to three speakers. Breakout presentations are given in sessions of 60 or 90 minutes, including time for introductions and questions.
  • Main Conference PED TalksProblem gambling EDucational Talks (modeled on TED talks) are intended to showcase one well-formed idea that is new or relevant, interesting and dynamic—in 15 minutes and using no more than 10 slides.
  • Main Conference Posters are presented during the 30 minute networking breaks and provide presenters with the opportunity to be seen by all conference attendees in a more informal and interactive venue. Poster presentations require the visual display of the essential contents of a paper (e.g. abstract, short narrative, enlarged graphs or pictures, and a brief conclusion).
  • Main Conference Prevention Showcase features selected programs in an interactive session. Presenters will display their program materials in an exhibit hall setting as well as provide a brief presentation.
  • Pre-Conference Workshops are offered for intensive and specific skill development which incorporates hands-on exercises and a significant amount of attendee participation and interaction in a small group setting. Sessions are either half or full day in length (4 hours or 8 hours). Participants must sign up in advance for a limited number of seats.

Presentations should reflect original work. Download the Call for Presentations from our website for complete information. T o submit your presentation, create an account in our online system, or access your current account. The submission deadline is 5:00 pm ET on Monday, November 17. Submit your presentation online (required) at

Baltimore – Summer in the City, Hon!
Baltimore’s Inner Harbor is a historic seaport, tourist attraction and landmark all in one. Founded in the 1600’s, Baltimore offers its own unique mix of history, culture and shtick. The Hilton Baltimore Inner Harbor is an ideal location for fun and exploration. Discover 12 museums, 10 attractions, 2 professional sports stadiums and 8 historic neighborhoods just “two feet” away in a walkable 3-mile radius! Travel into Baltimore is convenient via three major airports within 60 miles and Amtrak’s trains. Public transportation within the city is easy using the free Charm City Circulator buses and the subway and Light Rail systems. Pack your bags, bring your family and enjoy the rich variety of activities Baltimore has to offer!

NCPG is already hard at work on planning the 2015 Conference! From an October meeting with co-hosts, the Maryland Council on Problem Gambling (MCPG) and the Maryland Center of Excellence on Problem Gambling (MCOE): Left to right: Barbara Rollins (NCPG), Michael Hundt (MCPG); Carl Robertson, Donna Gaspar, Lori Rugle, Sylvia Huntley, Michael Rosen, Rob White (all MCOE). You may have noticed that four are wearing purple – because during football season, Baltimore Ravens fans participate in ‘Purple Fridays’!

Book Bag

Reviews by Keith Whyte, NCPG

Molly’s Game: From Hollywood’s Elite to Wall Street’s Billionaire Boys Club, My High Stakes Adventure in the World of Underground Poker. Molly Bloom, 2014. 259 pages.

Dangerous Odds: My Secret Life Inside An Illegal Billion Dollar Sports Betting Operation. Marisa Lankester, 2014. 390 pages.

Traditionally gambling literature has been dominated by male authors and subjects. Recently much more has been written about female gamblers and gambling addicts. There are certainly more women in management and executive positions in the legal gaming industry as well. Now some of the female pioneers from the offshore sports book and high stakes underground poker worlds are telling their stories. Molly Bloom and Marisa Lankester are the spiritual heirs of Flat-Nose Kate Fisher and Poker Alice, who ran games in the Wild West that were well-known but of dubious legality.

Molly Bloom was raised in an uber-competitive family, with one brother an Olympic skiing medalist and the other an accomplished doctor. She made the US national ski team but injuries ended her career. After moving to Los Angeles, her work as a personal assistant to wealthy investors resulted in her being asked to organize a poker game at a club they had purchased. The Viper Room was a popular Hollywood locale, and the game that started in its basement became legendary. Molly quickly transformed a casual high stakes game into one of the most exclusive, and lucrative, invitations in the city. Movie icons rubbed shoulders with sports legends, media moguls and professional card sharks as the game floated to luxurious suites at prestigious hotels. Several of the key players come off as manipulative, unsavory and venal in their pursuit of ever higher stakes and bigger fish. When one of the principal organizers (an extremely unpleasantly characterized Tobey McGuire) drives Molly out, she flees to New York City. In no time, she is organizing the poker scene there for even bigger players—where Wall Street whiz kids play Russian tycoons for hands of $5 million. She faces organized crime, the FBI, mob hit-men and possible Federal jail time, making for a cautionary tale that is still an entertaining read.

Marisa Lankester fell in love with a bookmaker and wound up as part of Ron “The Cigar” Sacco’s offshore sports betting operations. Operating initially out of the Dominican Republic in the late 1980s, Marisa graduated from taking bets over the phone to effectively running the operation (and a part-time modeling career) while her husband was in and out of jail, on probation and addicted to drugs. Her unhappy situation was compounded by the terrible conditions on the island, with massive poverty, pervasive corruption and frequent violent political unrest. Fleeing from the FBI, IRS and various factions of the Dominican military and police, Marisa and her daughter are hotly pursued in a car chase straight out of a movie.

Bloom and Lankester overcame significant obstacles to flourish in the male-dominated, rough-and-tumble “gray” market. Interestingly, neither gambled themselves, though they clearly had uncommon willingness to take risks. Nor do they express much understanding or compassion for gambling addicts. While they made astounding amounts of money, they suffered significant emotional and physical harm and ultimately fled from their gambling operations with little more than the clothes on their backs. In fact, both books open and close with dramatic and traumatic arrests at gunpoint. Their reported treatment by law enforcement is chilling, even if they were often on the wrong side of the line. Their stories provide a unique and often fascinating female perspective on the promise and peril of illegal gambling.

Program News

Continuing Education

NCPG’s annual CEU approval process has been revised and streamlined so that the organization providing the training is approved rather than each individual training event. The new forms for CEUs are posted on the NCPG website and this is a once per year application. The details that previously had to be given for each training at the time of application are now required afterward, at the end of the year. The application will be reviewed by NCPG staff for approval.

NCPG will post information on trainings being provided by organizations that have been approved for CEUs. Please send details of your trainings to and allow at least one week for them to be posted on our website (Training & Certification/Continuing Education).

Also remember that members can use our Job Bank to post job openings and resumes!


NCPG serves as the administrator for the International Gambling Counselor Certification Board (IGCCB). Counselors may earn the National Certified Gambling Counselor (NCGC) credential and may progress to the NCGC-II credential and the Board Approved Clinical Consultant (BACC) credential.

The certification program for gambling counselors is based upon key elements of the counseling profession. The standard is used to evaluate each applicant’s qualifications. Individuals with the basic competencies to assume responsibility for counseling pathological gamblers, their families and associates are eligible for certification. Counseling for problem gam-bling is a service which is most effective and best provided by those with specific training and expertise.IGCCB Logo

IGCCB Certification provides practitioners with a marketable credential of different but comparable importance to other credentials such as academic degrees. It is most significant in settings where a combination of work experience and training are highly valued.

Complete information is available at

Internet Compliance Assessment Program (iCAP)

In August, NCPG announced a new program to assess how internet gambling websites comply with NCPG’s Internet Responsible Gambling Standards. NCPG has contracted with Gambling Integrity Services (GIS) to perform independent evaluation, including mystery shopping by trained testers, of the sites that apply for assessment. The full press release is available at


 Twitter: @NCPGambling #NCPGConf

 Facebook page: National Council on Problem Gambling

 LinkedIn professional network: National Council on Problem Gambling

NCPG Out and About

Left photo: Cheryl Chandler, Interim Executive Director and Liz McCall, Prevention Educator, CCPG at the National Prevention Conference. Right photo: Jeff Beck, Council on Compulsive Gambling of New Jersey, at NASPL.


Left photo: Back row, left to right: Rick Harwood, NASADAD Director of Research; Amy Feinberg, NCPG Program Administrator; Kim Beniquez and Donna Doolin, SAMHSA; Keith Whyte, NCPG Executive Director; Mark Vander Linden, APGSA Vice President; Robert Morrison, NASADAD Executive Director. Front row: Lori Rugle, APGSA President; Coleen Haller, NASADAD Public Policy Associate. Right photo: Keith Whyte meets with a delegation from the Japanese Office of the Assistant Chief Cabinet Secretary in Atlantic City, NJ.


Right: WAMU host Kojo Nnamdi and Keith Whyte with Jeff Barker, Baltimore Sun reporter.


Organizational Members

Organizational Membership is for corporations and other businesses, nonprofit organizations, and government agencies, including Tribal entities.

There are three levels. Nonprofits and government agencies may participate us-ing substantially discounted rates. Depending on the level chosen, a number of staff or Board members are entitled to Individual Memberships as part of the benefits of the Organizational Membership. For details, visit

Organizational members play an important role in supporting NCPG — thank you!

PLATINUM MEMBERS Michigan Lottery*
Georgia Lottery Corporation The Rational Group
Global Cash Access Sunland Park Racetrack and Casino
GTECH Wind Creek Hospitality
Las Vegas Sands Corporation



AGEM New York Gaming Association
Caesars Entertainment Penn National Gaming
Delaware North Companies* Pinnacle Entertainment
eBet Online, Inc Potawatomi Bingo Casino
IGT The Racing Channel, Inc.
Minnesota Lottery San Manuel Band of Mission Indians
Mohegan Sun Scientific Games
National Football League Sightline Payments LLC
NeoPollard Interactive LLC* Stronach Group



Casino City Press Northstar Lottery Group, LLC
Empire Resorts Pennsylvania Lottery
FanDuel Project Turnabout
First Choice Health Systems Responsible Gaming Association of NM
Kentucky Lottery Rhode Island Lottery*
Linq3 Technologies Secure Trading, Inc.
Maine Office of Substance Abuse, DHHS Southland Gaming of the Virgin Islands
Maryland Center of Excellence
on Problem Gambling
Texas Lottery Commission
Maryland Lottery United Way of Rhode Island
ND Dept. of Human Services: Div. of MHSA Virgin Islands Casino Control Commission
Virginia Lottery

Members since January 1, 2013. *New members since last newsletter.

NCPG Staff Updates


  • Met in DC with offices of Senator Warren (D-MA), Senator Merkley (D-OR) and five Republican senators regarding draft legislation that would require the Department of Defense to perform a study on how to prevent and treat problem gambling among active-duty military personnel.
  • Meeting of NASADAD, SAMHSA and APGSA staff at NASADAD offices in DC to develop ideas for projects to better integrate and mainstream problem gambling into SAMHSA operations.
  • Met with Wyoming Lottery and Wyoming Department of Health staff to advise on development of RG and PG programs and policies.

Education and Awareness

  • Participated in Delaware Division of Gaming Enforcement Intelligence and Information Sharing Meeting in Newark, DE. Provided education and awareness on PG for participants from FBI, IRS, Homeland Security, state law enforcement, state regulators, and casino security personnel from Delaware, New Jersey, Maryland and Pennsylvania.
  • Participated in podcast with SAMHSA Regional Administrator Kathryn Power from SAMHSA offices in Rockville, MD; discussing tobacco, addiction and problem gambling.
  • Presentations at European Lotteries RG Working Group, Florence, and for Japanese government ministers on a fact-finding mission in Atlantic City, NJ.
  • Participated on a panel on local NPR talk/news radio (WAMU), the Kojo Nnamdi Show along with reporters from the Washington Post and Baltimore Sun on Maryland Casinos Raise Money, Questions. You can hear the program at (See photo in NCPG Out and About)
  • Attended the joint IAGRA and IAGA conferences in Philadelphia.
  • Booth at NCAD conference in St. Louis, MO offering a custom flyer, new helpline magnets, membership information—thanks to member Jenny McIver for staffing the booth!
  • Booth at NASPL conference in Atlantic City, NJ offering information on the Holiday Lottery Campaign, NPGAM, Internet RG Standards and Organizational Membership. (See photo in NCPG Out and About)
  • Booth at National Prevention Conference in Hartford, CT—thanks to the Connecticut Council, Liz McCall and Cheryl Chandler for making it happen! (See photo in NCPG Out and About)

National Conference on Problem Gambling

  • Site visit and planning meeting for 2015 conference in Baltimore. Started work on program content and marketing materials. (photo in National Conference News)
  • Finalized contract for 2016 conference in Westchester, New York. Worked on RFP for 2017.

Other Programs and Members Outreach

  • Welcomed Amy Feinberg as our new Program Administrator. Holiday Lottery Campaign is gearing up; over 30 lotteries have signed up.
  • Met with key lottery stakeholders to work on creating a program to verify responsible gaming practices and help set up RG programs with and for a lottery that requests it.
  • Assisted Strategic Planning Committee to solicit feedback and suggestions for the 2015 – 2020 Strategic Plan from members; some staff and committee members met in Minneapolis in early October, hosted by Chair Don Feeney at the Minnesota Lottery.
  • Solicited suggestions from members for our 2015 Goals and Workplan.
  • Board meetings by conference call on August 4 and September 22. Planning for November meeting in Baltimore to set 2015 Goals and Budget.

NCPG logo

730 11th Street, NW Suite 601
Washington, DC 20001
Phone: 202-547-9204 Fax: 202-547-9206 E-mail:

Staff: Keith Whyte, Exec. Dir.; Barbara Rollins; Juan Lopez; Lissa Cobetto; Amy Feinberg; and Melissa Eckenrode.

Help and hope for all affected by problem gambling.

Advocacy, professional development, and networking in responsible gaming and problem gambling.

National Helpline 1-800-522-4700.

The purpose of the National Council on Problem Gambling is to serve as the national advocate for programs and services to assist problem gamblers and their families. Our vision is to improve health and wellness by reducing the personal, social and economic costs of problem gambling. Our mission is to lead state and national stakeholders in the development of comprehensive policy and programs for all those affected by problem gambling.

NCPG is neither for nor against legalized gambling. Our primary concern is to help problem gamblers and their families.

NCPG is a 501(c)(3) nonprofit organization. Contributions are tax-deductible in accordance with the law. Tax ID #51-0141872.

If you or someone you know has a gambling problem, call the National Problem Gambling Helpline at 1-800-522-4700 for confidential help, 24 hours a day, 7 days a week, from anywhere in the United States.

Interested in submitting a presentation for the 2015 Conference?
Visit our Call for Presentations page.

Save the Date!

29th National Conference on Problem Gambling

New Challenges – Creative Solutions

July 10-11, 2015

Pre-Conference July 8 – 9, 2015

Hilton Baltimore Inner Harbor

Next to Camden Yards Stadium (Baltimore Orioles baseball!)

Hosted by the
Maryland Council on Problem Gambling and
the Maryland Center of Excellence on Problem Gambling
(University of Maryland School of Medicine)